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FAQ

Who should take the Be Wildly Successful course?

Any beauty professional looking to grow their business and make more money. Eric Fisher shares his knowledge from 30+ years in the beauty business in a self-paced, interactive, easy-to-learn online course.

What will I learn from the Be Wildly Successful Course?

Master coach, Eric Fisher will teach you how to attract, maximize and retain your clients.

You’ll unlock your greatness by learning how to:
• Be fully booked
• Bring your clients back
• Reach new clients
• Find your best clients
• Maximize loyalty
• Boost your digital marketing
• Consistently build your average ticket
• Create and develop a plan for success
• Figure out what your clients really want
• Create raving fans

This self-paced course will help you grow your business and make more money.

How long does the Be Wildly Successful course take to complete?

Be Wildly Successful is a self-paced course designed for the working beauty professional. Master coach Eric Fisher will teach you the tools you need to attract, maximize and retain your clients. You’ll learn systems, scripts and techniques that will make it easy to implement the knowledge gained in the course. We recommend doing one lesson a week for 12 weeks. On average, a lesson will take about an hour to complete. Each lesson includes an activity. The activities put the information you are learning into action and help you master the systems, scripts and techniques you are taught.

How do I sign up for the Be Wildly Successful Course?

There are two course options available:
– The Pro Package includes access to the course, Prosper U PRO app with Financial
Tracker, the private Facebook group and live sessions.
– The Elite Package included all the features in the Pro Package plus coaching calls and
one-on-one calls with the Eric Fisher team.

You can sign up for one of the course packages here.

What are the benefits of the coaching calls with the Be Wildly Successful course?

The coaching calls, led by the Eric Fisher team, are designed to provide guidance and support as you work through the course. Each call will allow you to connect, share and problem solve with a network of beauty professionals while completing the course.

What do the one-on-one calls with the Be Wildly Successful course include and how are they different from the coaching calls?

The one-on-one calls allow you to connect individually with the Eric Fisher team. During the calls you can talk about specific opportunities you are experiencing. Plus, receive one-on-one help and advice. The one-on-one calls will allow you to dive deep into the topic you need the most help with. These calls are tailored to your needs rather than the course.

How long do I have access to the Be Wildly Successful course?

Once you have purchased the course you have lifetime access to it and can revisit it at
any time.

What's the Prosper U PRO app and how does it work with the course?

The Prosper U PRO app was designed to help you reach financial freedom. The app helps you track your numbers and reach your goals as you progress through the course.

The easy-to-use app includes:
– Life Expense Calculator: All you have to do is enter your monthly expenses and
the calculator will do the math for you. It’ll tell you what your monthly and weekly service goal should be based on your expenses. Enter the number of days per week you work and how many clients you see per day and it’ll even calculate your daily and per client
service goal.

– Income Calculator: This calculator will show you what it takes to reach your income goal. All you have to do is enter your income goal, the number of days you work and the number of clients you see per day. The calculator will show you your service, retail and tip goals for the year, month, week, day and per client. No calculator needed!

– Financial Tracker: This tracker will lead you to financial freedom by helping you
set your goals, plan your day, maximize your book and reach success. The Financial Tracker allows you to track your daily, weekly, monthly and yearly numbers while seeing your progress in an easy-to-read dashboard.

How do I access the Be Wildly Successful course?

Once you have purchased one of the Be Wildly Successful packages, you can access the course under the “My Courses” link of your account. Simply click on “My Account” in the menu bar to login to your account.

How do I get added to the Be Wildly Successful Facebook Group?

After you sign up for the Be Wildly Successful course, you’ll receive an email. In the email is a link to the Be Wildly Successful by Prosper U PRO Facebook group. Click join and the Prosper U PRO Success Coach will approve your request.

How do I access the Style With Knowledge videos?

After you purchase a Style With Knowledge video or playlist, you can access the videos under “My Videos” in your account. Click “My Account” in the menu bar to login and view your purchases.

What will I learn from the Style With Knowledge videos?

Style With Knowledge contains the techniques, elements and step-by-step tutorials for completing the most in-demand styles of today. The program contains 42 videos including:

– 16 Fabulous Blowouts
– 11 Killer Techniques
– 8 Modern Iron Styles

How long do I have access to my Style With Knowledge videos?

You have three options to view the Style With Knowledge videos. You can:

1. Rent each video individually for 3 days.
2. Rent the complete collection for 3 months.
3. Purchase the complete collection and have unlimited access to the videos.

What is the benefit of Style With Knowledge?

As a stylist, your job is to make your client look good no matter the type of hair or style they have. Style With Knowledge helps you develop your visual perception and create balance in your blowouts and styles. It helps you master the styling secrets all the pros know.

How do I sign up for a Prosper U app subscription?

With the Prosper U app subscription, you’ll gain access to the Financial Tracker. Click here to purchase a monthly or yearly subscription. Once you purchased your subscription, you’ll receive an email to complete the setup. If you need assistance in setting up your Financial Tracker, please email info@myprosperu.com.

How do I cancel my Prosper U app subscription?

To cancel or make changes to the your Prosper U app subscription, simply login to your account and go to “My Subscriptions”. If you need assistance, please email info@myprosperu.com.

What's included on the Prosper U app?

The Prosper U app was designed to help you reach financial freedom. The app helps you track your numbers and reach your goals as you progress through the course.

The easy-to-use app includes:
– Life Expense Calculator: All you have to do is enter your monthly expenses and
the calculator will do the math for you. It’ll tell you what your monthly and weekly service goal should be based on your expenses. Enter the number of days per week you work and how many clients you see per day and it’ll even calculate your daily and per client
service goal. Free with app.

– Income Calculator: This calculator will show you what it takes to reach your income goal. All you have to do is enter your income goal, the number of days you work and the number of clients you see per day. The calculator will show you your service, retail and tip goals for the year, month, week, day and per client. No calculator needed! Free with app.

– Financial Tracker: This tracker will lead you to financial freedom by helping you
set your goals, plan your day, maximize your book and reach success. The Financial Tracker allows you to track your daily, weekly, monthly and yearly numbers while seeing your progress in an easy-to-read dashboard. To use the Financial Tracker, a monthly or yearly subscription is required.

How do I set my goals in the Financial Success Tracker?
Follow these steps to set your goals in the Prosper U app Financial Tracker:
1. Login to the app on your device.
2. Tap the hamburger in top left corner and tap “Financial Tracker.”
3. A message will appear on the screen “You currently don’t have any goals set. Click the circle below to set your goals.”
4. Tap the circle.
5. Tap the plus sign in the upper right-hand corner.
6. Enter your daily goals on the screen and tap submit. The app will automatically calculate Weekly, Monthly and Yearly.
If you have any questions regarding the Financial Tracker, please email info@myprosperu.com.
How do I set my products and services in the Financial Success Tracker?
Follow these steps to set your products and services in the Prosper U app:
1. Login to the app on your device.
2. Tap the hamburger in top left corner and tap “Services/Products.”
3. Tap on your field to see a list of services.
4. Tap a service you offer and enter a price.
5. Tap “Update.”
6. You can tap + to add up to 5 custom services.
7. Tap ”Select Products” at the top of the screen.
8. Repeat steps 3 through 6 for products.

9. Tap submit.

If you have any questions regarding the Financial Tracker, please email info@myprosperu.com.
How do I access Income Calculator results?

After you’ve completed the information for the Income Calculator, the app will display the results on your device. For a copy of the results, simply tap  “Email Results” in the red box at the bottom of your screen. The app will send the results to the email address in your profile.

How do I access my Life Expense Calculator results?

After you’ve completed the information for the Life Expense Calculator, the app will display the results on your device. For a copy of the results, simply tap  “Email Results” in the red box at the bottom of your screen. The app will send the results to the email address in your profile.

How do I change my email on the Prosper U app?

Unfortunately, you’re unable to update your email once you have created your profile.

How do I change my password on the Prosper U app?

To update your password, tap “Forgot Password” on the login page of the app. You will need to enter the email you registered the app with and a One Time Password (OTP) will be sent to your email to reset your password.

How do I update my credit card information?

To update your credit card information, you’ll need to login to your account on the Prosper U PRO website and follow these steps:
1. Once you’ve logged into your account, click on “My Subscriptions.”
2. Click “Change Payment.”
3. Select “Use new card”
4. Enter card number and expiration
5. Click “Change payment method.”

How do I change my account password?

Follow these steps to update your password for your Prosper U PRO account:
1. Login to your account
2. Click “Account Information.”
3. Scroll down the page to “Password Change.”
4. Enter current password, new password and confirm password.

This will update the password for your account. If you forgot your password, click “Forgot Password” to update your password.

How do I login to My Account?

Follow these steps to log into your Prosper U PRO account:
1. Click ‘My Account’ in the menu bar.
2. Under ‘Register’ enter your first and last name, email address and a password. Note: The password needs to be at least 12 characters, contain upper and lowercase letters, symbols and numbers.
3. Click ‘Register’.

How can I see my purchase history?

To see your purchase history, login to your account and click on ‘My Orders’ on the left side of the screen.

How do I change my saved address?

To update your saved address, login to your account. Click on ‘Address Book’ on the left side of the screen. Click update under ‘Billing Address’ or ‘Shipping Address’ to update your address.

How do I delete my credit card information?

To delete your credit card information, login to your account and click on ‘Wallet’ on the left side of the screen. Click ‘DELETE’ on the card you would like to delete.

How do I manage my payment methods?

To manage your payment methods, login into your account and click on ‘Wallet’. You can update your credit card information here.

How do I access my address book?

To access your address book, login to your account and click on ‘Address Book’ on the left side of the screen. You can update your billing and shipping address in the Address Book.

How do I change the email address for my Prosper U PRO website account?

To update your email address on the Prosper U PRO website, login to your account with the email address you registered your account with. On the left side of the screen, click on ‘My Account’. Type your new email in the Email Address box and click ‘Update’.

Do I need to create an account before I place an order?

Yes, you’ll need to create an account to make a purchase.

How do I create an account on the Prosper U PRO website?

Follow these steps to create a Prosper U PRO account:
1. Click on ‘My Account’ in the menu.
2.

I can not find the answer to my question. How do I reach customer service?

Need assistance? Contact Customer Service at 316-425-5245 or info@myprosperu.com.

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