Prosper U is dedicated to YOU the beauty professional. We are here to help you be successful behind the chair and in the times that you can’t be behind the chair, we are here to remind you of things you CAN do for your clients and your business. Client retention is a critical piece of your success.
One thing we CAN do for our clients right now is to let them know we are thinking of them. Use this time to post quick video tutorials on how to style a haircut that is growing out. (We sure don’t want them cutting on their hair themselves!) Demo how to change up their part to disguise new growth so they aren’t tempted to run to the nearest store for box color! Share a new braiding technique or updo. Last but not least, send them a quick card or message and let them know we are in this together and you are looking forward to seeing them in a few weeks.
Most of us are trying to find a new ‘normal.’ We are sheltering in place, unable to go to our salon homes and provide hairapy to our clients. Some of us are worrying about the state of our business and everything that is going on in the world. At Prosper U, we have pledged to use this time to refocus, to reflect, to educate ourselves, and use this experience to grow. How about you?